Take your business phone with you. Mobile workers now have instant access to their corporate phone extension – anywhere, anytime, and on any device. The iSycol Elevate Mobile App can be downloaded at the Google Play Store or the Apple Store. iSycol Elevate Mobile App Benefits Integrated, searchable corporate phone directory Easily chat with colleagues — individuals and…
iSycol Elevate, the Perfect Complement to Microsoft Teams Only iSycol Elevate offers 2 fully integrated options for adding our award-winning, cloud-based unified communications solutions to Microsoft Teams. Based on your business needs, choose between integrating the power of Elevate within the Teams application or using a Teams-specific version of Elevate to work side-by-side with Teams to…
Just a single unpleasant call experience can cause a customer to take their business elsewhere – and worse yet – post details about that experience online. iSycol Elevate Pro and Enterprise subscriptions make a direct and lasting impact on customer satisfaction by helping businesses to cut hold times, increasing call effectiveness, and improving your employees’…
iSycol Elevate Extend, Elevate’s integrations platform, connects powerful voice, chat, video conferencing and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®, and more — driving higher productivity and increasing customer retention with no heavy costs. Customer Benefits Increase Employee Productivity: Embed communications into everyday business applications across various teams to streamline business…
Does your company already have phones? iSycol Elevate offers two Bring Your Own Phones (BYOP) small business phone solutions. The Enhanced BYOP Program enables you to use approved phones that were already existing or procured elsewhere, and still get the full use and functionality of the built-in features of iSycol Elevate. See the full approved phone…
iSycol Elevate makes it easy for teams to work together, no matter how many miles apart they may be. Every user gets 2GB of SecuriSync® file storage included, so colleagues can work seamlessly on projects together, providing access to the most current version of files to allow teammates to co-edit in real-time. They’ll be able to…
iSycol WebFax is a “virtual” or online fax service that allows users to receive and manage faxes from their computer, via the web. It allows document sharing and transmits faxes directly from a Windows-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would. Features include the following: Users receive,…
iSycol Contact Center’s webchat offering (sometimes known as live chat) refreshes and modernizes the webchat experience to better meet contemporary expectations, providing an optimal chat experience even when agents are offline – which in turn boosts sales, captures more revenue, delivers higher customer satisfaction, and reduces churn. Styling and appearance are greatly streamlined to allow…
iSycol Elevate voicemail can be managed and accessed according to user needs. Listen and manage from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email, or viewed on the mobile app. And you can receive or forward voicemail as a downloadable email attachment. Features include the following: Check…
iSycolu2019su00a0Dynamic Notification feature allows you to send outbound voice, SMS and email notifications so you can contact your customers using their preferred method of communication u2013 or choose the most appropriate one. Whether you use outbound notification foru00a0upsell, collections, appointment scheduling, customer care surveys or collections, highly versatile Dynamic Notification capabilities can be leveraged to…