Security and Compliance

CPNI Consumers are understandably concerned about the security of the sensitive, personal data they provide to their service providers. The Federal Communications Commission (FCC) requires carriers like iSycol to establish and maintain systems designed to ensure that we protect our subscribers’ Customer Proprietary Network Information (CPNI). Each year, iSycol files an annual certification documenting our…

Phones & Devices

Secure handset protection To verify that phones and devices are secure from cyber threats and attacks like eavesdropping, we require strong passwords on all SIP endpoints. Each device is securely provisioned using “HTTPS” with mutual authentication to prevent intrusion. Two-Factor Authentication for Elevate Apps The Desktop and Mobile Apps from iSycol allow users to use…

Physical & Network Security

Top-tier super-secure datacenters iSycol’s Voice Cloud is hosted in geographically dispersed, highly secure and monitored datacenters by top tier certified providers. Each of iSycol’s world-class datacenters adheres to strict standards in physical security. Each datacenter is closely monitored and guarded 24/7/365 with sophisticated pan/tilt closed-circuit TVs. Secure access is strictly enforced using the latest technology, including…

Overview

Elevate keeps your business communications secure You can feel confident that your private data is safe with iSycol. Our system utilizes state-of-the-art technologies which constantly monitor for, and defend against, malicious intruders. Physical & Network Security Phones & Devices Security Compliances Data Protection & Privacy Monitoring & Detection

Monitoring & Detection

Automated 24/7 Toll Fraud Detection keeps external fraudsters at bay. iSycol monitors call patterns to international (and high-cost) locations on a constant basis and continually looks to improve our fraud monitoring systems. If any customer exceeds the call thresholds for any international areas, iSycol will disable international calling, and send an email notification to the…

Data Protection & Privacy

Privacy iSycol maintains a comprehensive privacy policy and follows the Standard Contractual Clauses under GDPR to protect your data. We maintain a security environment that meets the requirements of the GDPR and offer GDPR-compliant Data Processing Addendums (DPAs) to our partners and customers to help assure them that our processing and handling of your data will meet…