Bring Your Own Phone (BYOP)

Does your company already have phones? iSycol Elevate offers two Bring Your Own Phones (BYOP) small business phone solutions. The Enhanced BYOP Program enables you to use approved phones that were already existing or procured elsewhere, and still get the full use and functionality of the built-in features of iSycol Elevate. See the full approved phone…

Business integrations

iSycol Elevate Extend, Elevate’s integrations platform, connects powerful voice, chat, video conferencing and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®, and more — driving higher productivity and increasing customer retention with no heavy costs. Customer Benefits Increase Employee Productivity: Embed communications into everyday business applications across various teams to streamline business…

Call Center Features

Just a single unpleasant call experience can cause a customer to take their business elsewhere – and worse yet – post details about that experience online. iSycol Elevate Pro and Enterprise subscriptions make a direct and lasting impact on customer satisfaction by helping businesses to cut hold times, increasing call effectiveness, and improving your employees’…

Mobile App for Business

Take your business phone with you. Mobile workers now have instant access to their corporate phone extension – anywhere, anytime, and on any device. The iSycol Elevate Mobile App can be downloaded at the Google Play Store or the Apple Store. iSycol Elevate Mobile App Benefits Integrated, searchable corporate phone directory Easily chat with colleagues — individuals and…

Setup and installation

iSycol and our Certified Integration Partners work in tandem from switching through porting and installation.  This includes setting up the customer’s HostPilot online management control panel. Once the order is in place – or even before, we deploy our proprietary VoIP Scout tester to run a comprehensive VoIP test against the customer’s data network to ensure it…

Integration with other services

iSycol offers an integrated suite of services that includes Exchange Email, Skype for Business, SecuriSync file sync and share, and many other essential business tools. SIP Trunking adds internet call routing to this suite—without introducing any of the integration or budgetary headaches that would come if you had to add another vendor. As an integrated…

Service reliability

iSycol’s Voice Cloud network is purpose-built to deliver 99.999% (five nines) uptime for our voice services.  An 99.999% uptime SLA means that you should expect less than six minutes of downtime over the course of a year—and, if we should fail to deliver, we’ll compensate you for it. Our SIP Trunking improves the reliability of a phone system by…

Optional features

iSycol SIP Trunking includes local and long distance calling and Failover Routing.  Plans are unlimited, bundled or metered.   With Failover Routing, if needed, calls can be automatically rerouted to an offsite number.  The failover number can be a mobile, land line, e.g., alternate office or Auto Attendant. Optional Features Description Voicemail Mailbox for handling unanswered…

Cost savings

There are many SIP Trunking benefits including cost savings. SIP Trunking saves money by routing calls over the internet, instead of through the phone company, reducing operating costs and cutting calling rates. Use an internet connection for the phones. Bypassing the phone company can reduce operational costs and save up 50% your on monthly phone bill. Cut your…